ClaudeAnalysis

Customer Churn Analysis

@promptall3h ago 3831
Help me analyze and address customer churn for [PRODUCT/SERVICE]:

Churn rate: [CURRENT RATE]%
Product type: [DESCRIPTION]
Customer segment: [WHO IS CHURNING]
Churn window: [WHEN THEY LEAVE - e.g., first 30 days]
Data available: [WHAT METRICS YOU HAVE]
Known reasons: [IF ANY EXIT SURVEYS]

Analyze:
1. Churn funnel breakdown
2. Leading indicators of churn (predictive signals)
3. Segmentation (which customers churn most)
4. Revenue impact calculation
5. Comparison to industry benchmarks
6. Root causes hypothesis
7. Intervention strategies (prevention > cure)
8. Winback campaign for churned users
9. Success metrics to track

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